ICT40120 Certificate IV in Information Technology
(Systems Administration Support)

The ICT40120 Certificate IV in Information Technology (Systems Administration Support) provides a comprehensive foundation in IT skills, preparing students for various support roles in the industry.

This fully online course is 15 months in duration, and equips students with the ability to configure, troubleshoot, and maintain computer systems and applications. The program covers both hardware and software aspects, ensuring that graduates can assess and enhance system security, performance, and reliability.

This certificate is ideal for those aiming to pursue a career in system administration or seeking to enhance their existing IT skills, offering a valuable starting point for professional growth.

Throughout this course, you will:

• Acquire essential IT skills and knowledge, including emerging technologies, collaborative work practices, introductory programming, server and virtual machine management, and hardware configuration.
• Develop proficiency in providing first-level remote help desk support, identifying and resolving client ICT problems, fault finding, and troubleshooting ICT equipment and software issues.
• Master the configuration and support of user environments, including connecting and configuring devices, supporting system software, and evaluating ICT system status.
• Gain expertise in implementing maintenance procedures, developing service level agreements, addressing cyber security requirements, and supporting small-scale ICT projects.

This course has 20 units / 4 streams.

ICT Essentials

• ICTICT426 Identify and evaluate emerging technologies and practices
• ICTICT443 Work collaboratively in the ICT industry
• ICTPRG302 Apply introductory programming techniques
• ICTNWK422 Install and manage servers
• ICTNWK420 Install and configure virtual machines

Supporting Clients and Data

• ICTSAS442 Provide first-level remote help desk support
• ICTSAS432 Identify and resolve client ICT problems
• ICTSAS446 Fault find and troubleshoot ICT equipment, hardware and software problems
• BSBCRT404 Apply advanced critical thinking to work processes
• ICTICT451 Comply with IP, ethics and privacy policies in ICT environments

Configure and Support User Environments

• ICTICT445 Connect and configure devices and hardware components
• ICTNWK427 Configure desktop environments
• ICTSAS441 Support ICT system software
• ICTSAS443 Support operating system users and troubleshoot applications
• ICTSAS436 Evaluate ICT system status

Cyber Security and Service Delivery

• ICTSAS438 Implement maintenance procedures
• ICTICT440 Develop service level agreements
• BSBXCS404 Contribute to cyber security risk management
• ICTICT424 Address cyber security requirements
• ICTPMG411 Support small scale ICT projects

Important Note:
Lumify Learn courses are 100% online. However, courses may include Group Sessions and Support Classes. These sessions are delivered during AEST and form an important part of your course.

Graduates of the ICT40120 Certificate IV in Information Technology (Systems Administration Support) can pursue various career opportunities, including:

• Help Desk Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• ICT Support Officer: Manage and support the IT infrastructure of an organization, ensuring efficient operation and resolving technical problems.
• ICT Systems Administrator: Oversee the installation, configuration, and maintenance of an organization’s computer systems and networks, ensuring optimal performance and security.

These roles offer strong growth potential and competitive salaries in Australia’s IT industry, making this course a valuable investment in your professional development.

No prerequisites are required to enrol in this course, making it accessible to anyone with a desire to learn. However, students should be 17 years or older and have adequate language, literacy and numeracy skills to complete the course.

The course is tailored for individuals who have some existing knowledge or experience in the field and are seeking to further develop their skills or advance in their careers.

The Lumify Learn Team will assist you in selecting the right course base on your career and work objectives.

The course is self-paced, allowing you to complete it within the specified duration, which enables you to balance your studies with other commitments.

Lumify Learn holds regular induction and online orientation sessions, plus rolling starts for workshops and tutorials, so you can start learning when it suits you. Ready to get started? Enquire now for more information and eligibility requirements.

Two payment options are available. Students can pay full fees upfront and receive 10% discount or can opt to pay monthly.

• Course Fees: $5,299
• Pay upfront: $4,769. 10% discount - a saving of $529.90.
• Pay monthly: 24 x $220.79 per month. Paid at the start of each month.

Talk to an Enrolment Advisor to learn more on payment options.

All fees are in Australian Dollars.

Lumify Learn is a Registered Training Organisation (RTO no.45994) based in Australia, specialising in self-paced, vendor-certified, and nationally accredited IT training. Their online courses are accessible from anywhere, allowing students worldwide to begin their journey in IT.

They offer a range of programs, including Bootcamps, Certificates, and Diplomas, covering key areas such as cyber security, networking, web development, cloud computing, and digital marketing. The curriculum is designed to provide practical skills that are valuable across various industries. Students learn critical thinking, problem-solving, effective communication, and customer service.

At Lumify Learn, the focus is on hands-on training that makes students proficient in configuring, securing, and testing networks and servers, as well as in systems administration support, maintenance, and troubleshooting. Their courses are built to ensure students are job-ready with recognized qualifications.

Lumify Learn collaborates with leading tech brands to offer globally recognised, vendor-certified IT bootcamps. Their flexible study options and real-world learning experiences, help bridge the gap between education and employment, ensuring students are well-prepared for successful IT careers.