Diploma of Hospitality Management (SIT50422)

The Diploma of Hospitality Management, tailored for individuals aspiring to excel in managerial roles in the vibrant hospitality industry, is a comprehensive qualification designed to enhance expertise in hospitality skills, managerial acumen, and industry knowledge essential for coordinating seamless hospitality operations.

As students in this program, participants study a comprehensive curriculum honing managerial skills crucial for success in the industry. Topics covered include rostering, budgeting, marketing strategies, and people management. Whether envisioning leading a department or managing a small business, this diploma equips individuals with the competencies required to make operational decisions, demonstrating capability to operate independently and assume responsibilities for others. The qualification not only reflects the skills and knowledge essential for managing hospitality operations but also serves as a pathway to diverse sectors within the industry.

• SITXCCS015 Enhance customer service experiences
• SITXCCS016 Develop and manage quality customer service
• practices
• SITXCOM010 Manage conflict
• SITXFIN009 Manage finances within a budget
• SITXFIN010 Prepare and monitor budgets
• SITXGLC002 Identify and manage legal risks and comply with law
• SITXHRM008 Roster staff
• SITXHRM009 Lead and manage people
• SITXMGT004 Monitor work operations
• SITXMGT005 Establish and conduct business relationships
• SITXWHS007 Implement and monitor work health and safety practices

From restaurants, hotels, motels, and catering operations to clubs, pubs, cafés, and coffee shops, this qualification opens doors to a wealth of opportunities, positioning graduates as competent and versatile leaders in the dynamic world of hospitality.

• Must be at least 16 years old
• Must hold a current Student Visa (at the time of course commencement)
• Must demonstrate satisfactory completion of studies in applicant's home country equivalent to an Australian Year 10 qualification* (Department of Home Affairs may require country-specific higher education requirement for student visa application assessment).
• Access to a computer with internet connectivity is essential. Basic computer literacy is recommended
• IELTS score above 6.0

South Sydney College (SSC), situated conveniently in Burwood and a mere stroll from the train station, offers its students a blend of practical skills development and academic knowledge designed to prepare them for their chosen career paths.

With more than 25 years of combined experience in the education sector, SSC boasts a team of industry-experienced trainers who are dedicated to a student-centered approach to teaching, both in the classroom and online, in line with Australian Standards. The college prides itself on excellent student support, offering additional free classes and personalized assistance with goal-setting and study progression. SSC also understands the need for flexibility in modern education, providing various learning options, including face-to-face and online classes, with provisions for evening or weekend schedules to accommodate different student needs.